Privacy policy

This policy describes how Villa Loulou collects and processes the personal data you provide to us, in particular via the contact form.

1. Data controller

The data controller is: [Same identification as the site publisher — see Legal notice]

2. Data collected

Via the contact form, we may collect: name, email address, phone number, preferred stay dates, number of guests and the content of your message. This data is provided voluntarily by you.

3. Purpose and legal basis

This data is used only to respond to your requests (quotes, booking, questions) and, where applicable, to manage your stay. Processing is based on your consent (submitting the form) and on pre-contractual or contractual measures.

4. Retention period

Data is retained for as long as necessary to process your request, then for a reasonable period for legal and accounting obligations (e.g. 3 years from last contact, unless a longer legal obligation applies).

5. Recipients

Data is intended only for the site owner and persons authorised to process requests (villa management, bookings). It is not sold or transferred to third parties for commercial purposes.

6. Your rights

You have the right to access, rectify, erase and, where applicable, to restrict processing and to data portability. You may also object to processing or withdraw your consent. To exercise these rights or for any questions, contact us at the address given in the Legal notice. You have the right to lodge a complaint with the CNIL (or the supervisory authority in your country).

7. Security

We implement technical and organisational measures to protect your data against unauthorised access, loss or alteration.

8. Changes

This policy may be updated. The last update date will be indicated below. We invite you to consult it regularly.

Last update: [DD/MM/YYYY]